• COBA Lead Epic Reporting

    Location US-MA-Boston
    Job Posted Date 4 months ago(3/9/2018 7:42 AM)
    Job ID
    IT/Health IT/Informatics
    full time
  • Overview


    The Clinical Operations and Business Analytics (COBA) Lead will serve an intricate role in the Informatics- Analytics Department at Dana-Farber Cancer Institute.  This role will support many administrative and executive projects and reports across the Institute that drive business, operations, finance, clinical, quality and performance in oncology care. The COBA Lead will interact with different Executive stakeholders, data trustees and data stewards within those areas to ensure proper representation and materialization of their area’s analytic needs. The Lead will also work closely and coordinate with the Data Management team to address data requirements for analytic reporting.  This position will be responsible from the usability of the analytic and reporting platforms and ad hoc analysis for each of the aforementioned areas granting consistency within the reporting efforts at the Institute. This position shall coordinate with the work with multidisciplinary clinical and administrative teams on specific projects, serving as a primary resource for the collection, analysis, and interpretation of data. This role will provide leadership and expertise to develop, promote and drive the clinical analytics agenda and report to the Head of Analytics. The Mission, Vision, and Core Values of the Dana-Farber Cancer Institute are incorporated into all areas of practice.




    • Provide quantitative and qualitative reporting support to various departments, particularly clinical (Medical Oncology, Radiation Oncology and eventually Surgical Oncology) and pharmacy stakeholders.
    • Serve as a technical expert for compiling, cleaning, manipulating, and analyzing data related to assigned analytic projects
    • Governance of analytics, reporting, maintenance requests as well as data integrity
    • Collaborate with the relevant stakeholders in the development, implementation, and operation of systems and processes to support the activities and goals of the aforementioned stakeholders and the broader analytic community to make the Institute success with its goals.
    • Serve as liaison to executives, physicians and/or administrators to take detailed ordering briefs, clarify specific requirements of each project and translate requests to data analysts and data management teams in order to create Institute-wide reports
    • Leverage reporting and analytics to demonstrate opportunities in target categories; identify patterns and uncover risks and opportunities; and provide a foundation for continual improvement
    • Participate in new module/application implementation, systems upgrades, testing, and training for new systems and work with the Head of Analytics to actively promote and support division standardization, utilization, health information exchange, integration and optimization plans for all clinical applications.
    • Contribute to management of data documentation by providing subject matter expert input into solution analysis and design
    • Assist in developing methods and controls to ensure consistent application and use of data and analytics across DFCI (single source of truth).
    • Participate in the Data Stewardship and Governance Working Group in order to identify the best sources for key data types, develop processes for standardizing data and maintain content for data dictionary and documentation.
    • Lead the team of report writers and analysts within department to ensure all requested deliverables are produced within a timely and accurate manner.
    • Serve as a member of DFCI Data Stewardship and Governance Working Group
    • Define data transformation map for the organization with the Head of Analytics and hospital leadership



    • Expert knowledge of Microsoft Excel and Access is required. Competent with additional Microsoft Office suite software (e.g. Word, PowerPoint, Outlook, Visio...)
    • Familiarity with databases (e.g. SQL...) using a variety of applications (Excel, MS Access, Stata, SAS…)
    • Programming abilities and/or statistical software skills are strongly desired
    • Comfortable learning new software tools
    • Extensive knowledge of business intelligence and visualization tools is required
    • Broad knowledge of multiple health data software platforms (EPIC, CASS, etc.), data structures and elements
    • Proven ability to document business requirements and ability to design and develop reports
    • Solid oral and written communication skills
    • Must be able to function independently and manage multiple priorities
    • Must be very flexible in coordinating complex activities that are often subject to rapid or extensive changes and be able to prioritize urgent requests
    • Exceptional service orientation
    • Ability to motivate and inspire others in a team-oriented, collaborative environment
    • Ability to effectively manage client and partner expectations
    • Willingness to invest in understanding diverse stakeholder cultures, motivations and practices to enable consensus-based solutions.
    • Strong sense of balance and ethics, ability to consistently represent the interests and mission of the DFCI and act on behalf of its current and future patients.


    SUPERVISORY RESPONSIBILITIES: Yes, this position will supervise multiple report writers/analysts.



    • Master’s degree or equivalent in Public Health, Finance, Business Administration or related field with Analytics experience and or formal education
    • Minimum of four to seven years of related work experience in healthcare industry
    • Must have experience managing reporting and analytic efforts with an executive audience
    • Must be able to function independently in a fast-paced environment while managing multiple priorities
    • Must have superior interpersonal and communication skills to effectively work and communicate with all levels (executive to analysts) of internal and external staff
    • Requires superior computer skills, i.e. MS Excel, Access, PowerPoint, Word and data mining techniques.
    • Requires knowledge of clinical data and health claims data structure and content in addition to other administrative data sources


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