Director Learning & Leadership/Organizational Development

Location US-MA-Boston
Job Posted Date 1 week ago(2/12/2018 8:46 AM)
Job ID
full time


Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


The Director of Learning, Leadership & Organizational Development (LLOD) is responsible for providing strategic oversight, vision and direction for learning and organizational development at Dana-Farber Cancer Institute (DFCI).  Reporting the Chief Human Resources & Inclusion Officer (CHRIO) at DFCI, the Director of LLOD will develop and implement short- and long-term goals and initiatives for learning and development that provide support for leadership development, supervisory and management fundamentals, coaching services (internal and external) and learning and professional development for all staff. The Director will assess and identify the learning and development needs of the organization and determine the appropriate channels to address those needs.

Managing a team of professionals and working closely with leadership across the enterprise including the Office of Faculty Development, the Director has accountability for the development and implementation of initiatives, programs and systemic solutions to support the organization, metrics, incorporating inclusion as a core tenet and framework for all development effort. 


  • Reporting to the CHRIO, provides strategic leadership for development programs for DFCI leaders/managers and staff; collaborates with the Office of Faculty Development to provide leadership education components for faculty; directs mentoring and coaching initiatives and staff engagement programs.
  • Assesses and evaluates learning and development needs at DFCI and recommends short- and long-term strategies and initiatives to meet those needs; evaluates outcomes of learning, development and inclusion initiatives.
  • Be able to take on high level department OD work; functioning as a trusted internal consultant
  • Develops and recommends DFCI philosophy around learning, programs and learning modalities (online technology, classroom, etc.) to effectively support LLOD initiatives.
  • Responsible for New Leader Assimilations for new leaders, with support of others where necessary
  • Leads the employee engagement survey process including securing vendors, survey content, launch, and compilation and analysis of results; manages the assessment and dissemination of results and oversees the development of post-survey action plan; re-assesses surveys during off-years to identify and recommend new strategies and tools to reflect DFCI climate and perspective.
  • Must own end to end of survey – contracting, project management to analytics and response
  • Aligns and integrates key stakeholders and leaders in the mission, vision and goals of LLOD to ensure the effective design, development, delivery, execution, and monitoring of learning programs.
  • Manages, coaches and develops a team of LLOD professionals, both internal and external, and creates “train the trainer” opportunities throughout DFCI.
  • Solid management experience of a function and ability to develop others
  • Collaborates with HR Leaders on multi-functional performance management process and philosophy; develops recommendations to improve current process based on Institute needs and best practice.
  • Fosters continuous improvement initiatives, including process improvement training and project management competencies.
  • Integrates cultural and competency alignment in creating a diverse and inclusive work environment and incorporates into all training and educational efforts.
  • Collaborates with departments at DFCI that provide learning and development programs and activities including Nursing and Patient Care Education, other Human Resources staff and the Office of Faculty Development.
  • Oversees career development initiatives, and on-boarding of new leaders through the New Leader Assimilation Program.
  • Manages ad hoc requests for various training initiatives and customized programs.
  • Leads the management of LLOD-related vendors; recommends and implements e-learning capabilities.
  • Participates in the development and monitoring of operating, capital and expense budgets to ensure fiscal responsibility within established parameters.
  • Partners with HR Business Partners, Compensation and Talent Acquisition to align activities and integrate best practices.
  • Though not the lead on enterprise inclusion MUST be actively engaged in the work and within support of Employee Resource Groups and all initiatives



  • Master’s or equivalent experience in education, training or organizational development preferred
  • 10+ years progressively responsible experience in learning, training, or organizational development; management experience strongly preferred
  • Experience with, or working in collaboration and in support of, inclusion through development
  • Knowledge of HR processes and functions
  • Relevant practitioner certifications
  • Experience in health care and/or academia preferred


  • Ability to develop creative solutions that address relevant business needs and support the culture and environment.
  • Ability to interact with and influence leaders at all levels in highly matrixed organization.
  • Ability to translate key organizational strategies into deliverables
  • Proven senior level OD practitioner and highly skilled trainer
  • Excellent facilitation and written/oral communication skills.
  • Broad experience/knowledge of Leadership Development best practices with experience involving the design and development of first time programs.
  • High-level of attention to detail with excellent organizational skills and a proven ability to multi-task.
  • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals.
  • Ability to create, implement and lead training programs that develop needed skills.
  • Ability to set and carry out goals, work well during times of transition and can help others adjust to change.
  • Ability to effectively interact with and influence staff and leadership at all levels of the organization and within a highly-matrixed organization.
  • Exceptional results orientation with demonstrated personal initiative and customer centric perspectives.
  • Fiscally responsible in their ability to plan and manage costs and budgets.
  • Flexibility and adaptability to shifting priorities and/or organizational needs.
  • Ability to think and plan strategically but execute and act on the tactical requirements needed.


Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.


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