Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
The Patient Financial Counselor is responsible for promptly assisting patients with complicated insurance coverage issues, obtain access to services at the Dana-Farber Cancer Institute (DFCI) and its partner facilities, prior to their scheduled visit. They are also responsible for explaining available payer programs and benefits to customers, including Mass Health, the Health Insurance Marketplace, COBRA or any other possible third party payer resource. In addition, the Patient Financial Counselor is responsible for assisting patients apply for financial assistance programs including HSN Medical Hardship, the DFCI Patient Financial Assistance program and Drug Assistance programs. The Patient Financial Counselor prepares self-pay estimates for domestic and international patients, collects deposits and payments, creates payment arrangements, issues ABN’s and Waivers for cancer care services at the Dana-Farber Cancer Institute. The Patient Financial Counselor reports directly to the Supervisor of Access Management.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.