Clinical Nurse Coordinator - DFCCC Lawrence (40/hrs/wk)

4 weeks ago(12/21/2017 12:27 PM)
Job ID
full time


The Clinical Nurse Coordinator (CNC) is responsible for day to day patient flow and operations in the infusion unit and coordination of the oncology nursing staff and clinical assistants. The CNC provides clinical leadership and promotes professional growth for self and staff. The CNC works collaboratively with the Director of Clinical Operations to provide input into the management of the nursing staff. The CNC supervises the clinical assistants. It is expected that the CNC actively participates in all nursing roles on a regular basis. In addition to providing direct patient care, the Clinical Nurse Coordinator will triage patients who need to be added to the infusion schedule and modify nursing assignments as needed to meet the needs of the patients. The CNC also cares for individuals receiving therapy for oncologic and hematologic problems. He/she is a member of a multidisciplinary care team that requires effective communication and collaboration with co-workers and staff as well as collaborating institutions and agencies. The CNC demonstrates systems thinking, response to diversity, collaboration, clinical judgment, clinical inquiry, facilitation of learning and advocacy for patients and staff, clinical expertise, critical thinking, collaborative practice, culture of safety, excellent communication skills and an understanding of the principles and practices of clinical research. Specific duties and responsibilities may vary across the different clinics.


Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.




  1. Collaboration: Has direct involvement in patient care and practice issues, involves/recruits diverse resources when appropriate to optimize patient outcome. Recognizes the limits to clinical judgment and seeks multidisciplinary collaboration and consultation with dynamic situations.              
  • With the Director of Clinical Operations, maintains administrative and clinical continuity within ambulatory clinic services.
  • In collaboration with Clinical Specialist and Director of Clinical Operations, assures staff compliance with required competencies and annual requirements.
  • Demonstrates knowledge of computer systems in use at the clinic.
  • Provides input into the budgetary process, as needed.
  • Responsible for day-to-day operations of nursing including schedules, roles, and assurance of adequate staffing to meet patient needs.
  • Help implement goals and objectives with nursing staff
  • Promotes development and implementation of policies, procedures, and protocols
  • Provide input on staff performance reviews to the Director of Clinical Operations
  • Participate in evaluation of annual clinical competency with the clinical staff
  • Coordinates orientation of new clinical staff
  • Assists the Director of Clinical Operations to encourages staff to develop professional goals
  • Maintains communication with medical staff coordinating issues relating to patient care.
  • Implements nursing process: Assessment, Nursing Diagnosis, Planning, Implementation, Evaluation
  • Assesses patient and family needs.
  • Analyzes assessment data to develop and support clinically accurate diagnoses.
  • Plans care by establishing goals with measurable outcomes.
  • Implements the plan of care.
  • Evaluates the patient’s response to interventions.
  • Documents care according to policies and regulatory agencies’ requirements.
  • Administers medications, which may include chemotherapy, and performs procedures safely and efficiently in accordance with Institute policy.
  • Evaluates educational and psychological needs of patient and family, and incorporates identified needs into the plan of care.
  • Educates patient and family regarding treatment modalities of disease, which may include chemotherapy and radiation therapy and symptom management.
  • Recognizes and responds to emergency situations appropriately. Maintains BLS certification.
  • Identifies appropriate community resources to promote continuity of care, and makes appropriate referrals.
  • Functions as the primary nursing contact for care delivered within the unit.
  • Manages patient care across the continuum, making appropriate referrals to home care and hospice as necessary.
  • Provides telephone triage according to policies and documents telephone interactions
  • Performs the following technical skills:
  • Intravenous therapy including peripheral and central venous vascular access devices
  • Safe handling practices for cytotoxic and biological agents
  • Chemotherapy administration skills, including vesicant and non-vesicant medications
  • Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role.
  • Accurately records charges for all services rendered on the day service.
  • Demonstrates the knowledge and skills necessary to provide age-specific care and support to the populations served.
  • Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.
  1. Systems Thinking: Develops, integrates and applies a variety of strategies that are driven by needs and strengths of the patient/family unit, clinic, and organization. Negotiates and navigates systems for both clients and employees. Demonstrates leadership by directing patient flow, staff allocation, and assessing system issues.
  • Develops daily staffing assignments for all clinic staff in collaboration with Office Manager
  • Supports and provides patient care activities as needed.
  • Supports and provides patient and family education
  • Responsible for patient flow, and coordination of care.
  • Collaborations with Leadership team to ensure compliance with unit policies and procedures
  • Assesses and intervenes to meet the needs of the patient population served.
  • Monitors the environment of care with attention to patient safety
  • Interacts with patients and families in a caring and compassionate manner respecting the need for privacy and confidentiality.
  • Develops approaches to problem solving which meet the individual needs of the patients and families.
  • Demonstrates the ability to work collaboratively with peers and co-workers. Effectively addresses and manages conflicts.
  • Establishes mutual respect and trust by maintaining effective communication with staff.
  • Serve as an advocate for nursing staff and patients
  • Assists the Nursing Secretary in developing role and serves as an ongoing resource.

2.  Personnel Management (Advocacy): Supports care of the patient, family, and community by careful attention to include the DFCI mission in all decision making, and reflect mutually and competent patient/professional relationships

  • Supervises clinic assistants
  • Provides input in hiring clinic staff in accordance with Human Resources policies.
  • In collaboration with Clinical Specialists, provides unit based training/education/in-services/orientation.
  • Promotes and encourages professional growth and leadership potential of staff
  • Monitors the environment of care with attention to patient safety, and assures compliance with regulatory agency standards
  • Participates in committees, councils, and initiatives.
  • Complies with applicable policies, procedures, work rules and standards of conduct.
  • Adheres to the Code of Ethics for Nurses with Interpretive Statements (ANA, 2015) in all aspects of professional practice.
  • Bases care on the Standards of Oncology Nursing Practice and Oncology Nursing Society Chemotherapy Guidelines.
  • Oversees annual TB testing and respirator fit testing and biannual BLS training for staff

3.  Clinical Inquiry: Improves or individualizes standards and guidelines for person or population, with attention to current practice, review of literature, research, and education, with acquired knowledge and skills needed to address questions arising in practice and improve patient care.

  • Assists with development, implementation, and monitoring of unit based quality improvement, safety and patient satisfaction activities that are consistent with the goals of the Department of Nursing and Patient Care Services.
  • Facilitates continuous quality improvement in processes and services as directed.
  • Participates in problem resolution process.
  • Demonstrates effectiveness as a contributing member to the multidisciplinary health care team.
  • Delegates as appropriate, and supervises assistive personnel in their provision of patient care. Demonstrates flexibility in setting and changing priorities. Accepts additional responsibilities as needed.
  • Participates in QA/QI projects for the unit as requested
  • Promotes patient education and attains resources as appropriate
  • Demonstrates a commitment to improving the quality of care provided to patients.

 4.  Clinical Judgment: Synthesizes and interprets multiple, sometimes conflicting sources of data, can make judgment based on immediate understanding of situation and patient experience.

  • Serves as unit based clinical expert
  • Participates in the development of professional nursing practice and standards
  • Maintains practice that is evidence-based and consistent with nursing policies, procedures, and standards
  • Fosters a systematic awareness of the diversity that exists within the organization including but not limited to culture, ethnicity, gender, and age, and promotes an environment that is sensitive to the needs of diverse patient populations.
  • Complies with accepted standards of professional nursing practice, as well as with all licensure/registration requirements applicable to the nursing role.
  • Serves as a professional role model, mentor, and clinical resource/educator for nurses and other health care team members.
  • Identifies areas for professional growth. Formulates professional goals, objectives and methods for accomplishing these.
  • Attends inservices, workshops and seminars. Shares information gained with colleagues.
  • Facilitates professional growth of self and others by acting as a preceptor and mentor for new staff.
  • Collaborates in preparing professional reports, articles and presentations for colleagues and the public.
  • Meets all annual evaluation requirements and competencies within the established time period.
  • Pursues active membership in local and national professional organizations.
  • Recognizes and responds to emergency situations appropriately. Maintains BLS certification.
  • Promotes a culture of safety 

5.  Facilitator of Learning: Seeks opportunities to teach, coach, and mentor, and to be taught, coached, and mentored. Adapts educational objectives to both the patient population and the staff that serve them. Creatively modifies an individual’s need, to create an environment of success.

  • Participates in professional organizations and community activities
  • Participates in continuing education and role development:
    • Demonstrates an understanding of the clinical research process
    • Identifies personal goals in professional and educational activities that promote self-development
  • Functions in the leadership role:
    • Works collaboratively with all members of the multidisciplinary team
    • Serves as a role model for effective communication, problem solving, and conflict resolution for members of the team
    • Supports the research and evidence-based practice activities of the Nursing and Patient Care Services.




  • Licensed Nurse in the state of Massachusetts, in good standing.
  • Minimum of 5 years of oncology experience as an RN
  • In depth knowledge of current oncology nursing practices
  • Strong communication skills
  • BS in Nursing (or currently matriculated in BS program) preferred
  • 2-3 years of leadership experience is preferred.
  • Certification in Oncology Nursing, OCN, AOCN, or CPON preferred.


Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.