Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
The Scheduling Manager is responsible for providing direction and oversight to the Scheduling teams. He/she will collaborate with management across the Contact Operations team as well as DFCI leadership to ensure an exceptional customer experience is delivered to all established patients. He/she will also work within their team to motivate and energize staff with a focus on collaboration and ongoing supportive performance management.