Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Dana-Farber is recruiting for a number of Patient Schedulers (Clinical Admin Support Specialist, New Patient Coordinator, Patient Records Specialist, Clinical Scheduling Specialist, Protocol Care Admin Specialist) to assist with patient related administrative functions.
These positions are responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. Individuals may be assigned to specific disease centers, clinic floors, clinical trials, or providers. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Schedulers work with a clinical practitioner group consisting of physicians, physician's assistants, technical supervisors, technical staff, program nurses and nurse practitioners, administrators and other care providers. The individual in this position will play a critical role in facilitating all aspects of patient care.
Patient Schedulers may be responsible for some combination of the following job duties depending on the functional area:
Responsibilities specific to Ambulatory Practice Management:
Responsibilities specific to Satellite Centers.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.