Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
The Donor Services Specialist is responsible for completing various donor and Business Unit requests in an efficient and timely manner, including ensuring donor preferences and personal information is accurate and complete in all gift databases. Additionally, the Donor Services Specialist is responsible for receiving, interpreting, and entering all contents of data files from external lockbox vendors, online data streams, call centers, and other sources into gift databases.
Embody Dana-Farber’s Core Values: Impact; Excellence; Compassion & Respect; and Discovery every day. Add value to the Dana-Farber community by seeking opportunities to collaborate across the Institute. Foster an ethical, positive, results-oriented culture founded on open communication.
Responsible for assisting the entire Division with reaching financial goals.
PRIMARY DUTIES AND RESPONSIBILITIES:
Reports to the Associate Director, Fiscal & Regulatory Management. Seeks major decision-making authority from supervisor.
MINIMUM JOB QUALIFICATIONS:
Bachelor’s degree preferred, with 1-3 years of professional experience.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Demonstrated ability to handle inquiries courteously and efficiently in compliance with defined standards. Ability to complete data input and gift processing tasks with efficiency and accuracy in compliance with DFCI standards. Detail-oriented team player with excellent verbal, written language, organizational, and problem-solving skills. Strong reading and oral communication skills required. Knowledge of the PledgeMaker donor/gift database, and familiarity with Microsoft Outlook, Word, and Excel essential.
Typically daytime; some evening and weekend work is required during peak times. Some use of personal vehicle for business purposes may be required.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.