Dana-Farber Cancer Institute

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Development Assistant, Annual Giving

Development Assistant, Annual Giving

Job ID 
2018-8519
Location 
US-MA-Brookline
Category 
Development/Fundraising
Type 
full time
Grade 
17
Job Posted Date 
10/5/2017

More information about this job

Overview

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

 

Responsibilities

GENERAL SUMMARY:

The Development Assistant is an integral member of the Annual Giving Stewardship and Special Programs team, which is responsible for managing fundraising programs such as the President’s Circle and President’s Circle Corporate Leaders, Annual Giving naming opportunities, Workplace Giving, Dana-Farber Leadership Council Annual Giving Committee, celebration and tribute programs. This assistant works with the Director, Associate Director, and Assistant Director to coordinate all administrative tasks related to these programs, including: donor correspondence, mailings, reporting and tracking, managing the Favors, Greeting Card, and eCard programs, generating and distributing call reports, and handling donor inquiries.

 

Embody Dana-Farber’s Core Values: Impact; Excellence; Compassion & Respect; and Discovery every day. Add value to the Dana-Farber community by seeking opportunities to collaborate across the Institute. Foster an ethical, positive, results-oriented culture founded on open communication. 

 

Responsible for assisting the entire Division with reaching financial goals.

 

PRIMARY DUTIES AND RESPONSIBILITIES:

Special Constituency Program Management

  • Manage Celebration and Tribute programs: Favors, Greeting Card, and eCard. Duties include but are not limited to the following: monitor shared mailbox and respond to donor inquiries regarding program, steward program donors, participate in marketing and solicitation strategy, manage production of orders and train Annual Giving colleagues, and conduct reporting.
  • Assist with administrative procedures for Annual Giving Special Programs, including: Annual Giving naming opportunities, Dana-Farber Leadership Council, Corporate Leaders, Workplace Giving, President’s Circle events and stewardship, and tribute programs.Prospect Management
  •  
  • Participate in visits, asks, and stewardship of Annual Giving donors. Conduct donor visits and stewardship with 2-3 prospects per month (20+ donor visits per year) and manage a portfolio of approximately 25 prospects of Celebration and Tribute program donors.

 

Stewardship

  • Participate in monitoring Annual Giving email inbox and phone line. Respond to inquiries from donors, prospective donors, volunteers, and sponsors.       Determine priority of the situation. Respond and refer to/inform supervisor as appropriate.
  • Participate in the weekly personal stewardship program of existing donors. Personally thank donors for support through phone, email, and mail.
  • Coordinate with Annual Giving and Donor Relations staff to assist in the planning of Annual Giving’s donor recognition events.       Responsibilities include mailing production, RSVP tracking, nametag production, and follow-up calls to donors and attendees.
  • Ensure that Honor Roll greetings are listed according to donor preferences and in line with Development standards for Director, Associate Director, and Assistant Director.
  • Produce acknowledgement letters as needed.

 

Reporting and Database

  • Produce accurate and frequent reports on revenue results for Favors, Greeting Card, and eCard programs.
  • Coordinate with Development Information Systems staff to complete data uploads for solicitations and donor contacts.
  • Conduct data entry and distribute call reports for Director, Associate Director, and Assistant Director as needed.

 

General Support/Other Activities as Needed

  • Assist Director, Associate Director, and Assistant Director with prospect management.
  • Schedule meetings, travel arrangements, and appointments.
  • Process monthly expense reports for donor visits and travel.
  • Reconcile monthly credit card purchases and assist with budget tracking.
  • Submit gifts with necessary forms to Donor Services for processing.
  • Assist with main reception desk tasks as requested, including phone coverage.
  • Responsible for assisting the entire department, including other business units, in reaching goals.
  • Participate as needed in Development & Jimmy Fund team efforts.
  • Ad-hoc projects and other responsibilities as assigned.

 

SUPERVISORY RESPONSIBILITIES:

Reports to the Director, Associate Director, and Assistant Director on the Stewardship and Special Programs team. This position may have some supervisory responsibilities of interns/temps, but will seek major decision-making authority from direct supervisors. However, independent decision-making on day-to-day tasks and good judgment is required for dealing with Institute donors, trustees, and senior staff and confidential information.

Qualifications

MINIMUM JOB QUALIFICATIONS:

Associate degree and/or administrative training degree required with 0-2 years of experience. As this level position is often considered a “base” for someone pursuing a Development career, a Bachelor’s degree is highly preferred. 0-2 years of administrative experience preferred.

 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Superior organizational skills, ability to manage a variety of simultaneous projects, and attention to detail are key. Excellent analytical and communications skills (both written and verbal) are necessary.  Directed and self-starting attitude; ability to work independently as well as part of a team. Strong computer skills and competency in Microsoft Office Suite products is necessary. Ability to work in a fast-paced environment and meet strict deadlines and bottom line goals. High degree of confidentiality must always be exercised.

 

PATIENT CONTACT:

No

 

WORKING CONDITIONS:

Workstation located in typical office setting. Some weekend and evening overtime is required during peak times. Driver’s license required. Some use of personal vehicle for business purposes may be required.




Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

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