Dana-Farber Cancer Institute

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Senior Database and Donor Services Assistant

Senior Database and Donor Services Assistant

Job ID 
full time
Job Posted Date 

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Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.



The Senior Development Assistant performs a variety of administrative and staff support duties for the 22-member Fiscal & Regulatory Management (“F&RM”) team within the Division of Development & the Jimmy Fund, which require a range of skills and knowledge of organizational policies and procedures.


Embody Dana-Farber’s Core Values: Impact; Excellence; Compassion & Respect; and Discovery every day. Add value to the Dana-Farber community by seeking opportunities to collaborate across the Institute. Foster an ethical, positive, results-oriented culture founded on open communication. 


Responsible for assisting the entire Division with reaching financial goals.



  • Coordinate and perform a range of staff and operational support activities for the F&RM team; serve as a liaison with other business/service units in the resolution of day-to-day Fiscal/Regulatory administrative and operational issues;
  • Assist Data Input with gift processing, including input of gift-related data into the ClearView gift database based on donor intent, prospect manager direction, and data input business rules;
  • Provide coverage for Donor Services including gift-related inquires from donors, staff, and other parties, providing the highest level of quality customer service;
  • Provide administrative support for the F&RM team such as answering telephones, scheduling and coordinating meetings, conference rooms, events, interviews, appointments, travel arrangements, and/or other similar activities for supervisor and team; and resolving and/or referring a range of administrative problems and inquiries;
  • Process gift adjustment requests
  • Assist with Purchasing Card reconciliations
  • Assist with processing employee expense reimbursements
  • Compose and edit correspondence through mail merges, verbal direction, or from knowledge of established department/division policies; may prepare, transcribe, compose, type, edit, and distribute agendas and/or minutes of meetings;
  • Prepare or assist with the preparation of scheduled and/or ad hoc statistical and narrative reports; perform basic information gathering and analysis and/or forecasting, as specifically directed;
  • Assist the F&RM team in problem solving, project planning, and development and execution of stated goals and objectives;
  • Sort, screen, review, and distribute incoming and outgoing mail/shipments for the F&RM team; compose, prepare, and/or ensure timely responses to a variety of routine written inquiries;
  • Requisition supplies, printing, maintenance, and other services for the F&RM team.



Reports to the Assistant Vice President of Fiscal & Regulatory Management, providing support to the entire Fiscal & Regulatory Management team. This position will seek major decision-making authority from direct supervisor, however, independent decision-making on day-to-day tasks and exercising good judgment is required.


OCTOBER 2017 start date



Bachelor’s degree preferred, with 1-3 years administrative experience, and previous exposure to fiscal and/or regulatory affairs.



Excellent written and verbal communication skills are necessary along with a strong orientation to customer service. Superior organizational skills and ability to manage and juggle a variety of projects are also key, as is a directed and self-starting attitude with the ability to work independently as well as part of a team. Solid computer skills and competency in Microsoft Word/Excel/PowerPoint are absolutely necessary.






Workstation in typical office setting. Use of personal vehicle for business related purposes may be necessary. Some evening or weekend work may be required.


Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

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