Business Intelligence Analyst, Clinical Operations & Business Analytics

Location US-MA-Boston
Job Posted Date 1 week ago(3/25/2020 11:31 AM)
Job ID
IT/Health IT/Informatics
full time
Location : Address
450 Brookline Ave
Location : City


The  Clinical Operations and Business Analytics (COBA) team at Dana-Farber is seeking a Business Intelligence Analyst to spearhead strategic analytics initiatives to inform strategic decision makers across the Institute. The Analyst will be tasked with empowering stakeholders and addressing key pharmacy, cell therapies, communications, facilities and human resources operational and business inquiries through the generation of powerful tools and analytics.

The Clinical Operations and Business Analytics (COBA) team is a subdivision of the DFCI Informatics and Analytics department led by the Chief Health Information Officer. Given access to an extraordinary range of healthcare and operational data (including medical and pharmacy charges, enrollment, EMR, scheduling, billing, referral and laboratory results), the COBA team is relied upon to drive the transformation of data into valuable and actionable insights. The Analyst’s team supports a wide range of areas such as patient care and operations in pharmacy, cellular therapies, communications, information systems, human resources and occupational health.

The COBA Team at Dana-Farber is currently seeking 1-2 new team members at the Analyst or Senior Analyst level, depending on level of experience.

The Business Intelligence Analyst must develop an in-depth understanding of our data and data structures as well as the ability to translate specifications into programming logic and create visualizations and reports. In addition, the Business Intelligence Analyst must have excellent communication skills and ability to engage and educate the analytic community on how to leverage the variety of data sources. The Analyst will be expected to take the lead on new projects, function independently within a fast-paced environment, work on several different projects/tasks concurrently and serve as a data advisor to COBA team and project teams as new projects or ad hoc reports are collaboratively being developed. Assignments will include complex data analysis projects that can be multi-disciplinary or interdepartmental. The Analyst will also collaborate with the Data Management team to address data requirements for analytic reporting.  The senior analyst will work with a variety of tools (ex: SAS, SQL, Excel, Oracle, Tableau etc) to access data, write queries, develop programming logic, run reports, manipulate, and analyze large datasets to meet the needs of institute. The Mission, Vision, and Core Values of the Dana-Farber Cancer Institute are incorporated into all areas of practice.


  • Take the lead on various analytics projects from creation to completion using COBA Operating model
  • Provide quantitative and qualitative reporting support to internal Dana-Farber departments ranging from business operations (Human Resources, Information Systems, and Communications) to clinical areas (Lab Services, Pharmacy, and Cellular Therapies)
  • Serve as a technical expert for compiling, cleaning, manipulating, and analyzing data (e.g., SQL) related to assigned projects
  • Identify and integrate disparate data sources, both internal and external, including raw and unstructured data from technical and non-technical teams
  • Utilize business intelligence tools (e.g. Tableau and Microstrategy) to create reports and dashboards
  • Write and develop complex, iterative and multi-part reports and dashboards and prepare summaries of important points
  • Build and foster an institute-wide analytic community of practice by training, educating and bringing together analysts, data stewards, business stewards and analytics consumers
  • Immediately bring to the attention of the COBA Leads issues, concerns and problems which may hinder achievement of deadlines and or/ accomplishments of responsibilities
  • Perform other similar and related duties as required or directed


  • Bachelor’s or equivalent in Statistics, Computer Science, Information Technology, Mathematics or related field
  • 3+ years of related work experience in healthcare industry or Master’s in Bioinformatics, Epidemiology or Computer Science
  • Core competency in at least one of the following: , pharmaceutical trials, medical EMR records or claims data.
  • A strong desire to explore, investigate, dig, and generally uncover patterns and puzzles in data while maintaining a strong sense of thoughtful and pragmatic solutions
  • Requires superior computer skills, i.e. SQL, MS Excel, Access, PowerPoint, Word and data mining techniques.
  • Extensive experience with a business intelligence tools, such as Tableau
  • Programming abilities and/or statistical software skills are required
  • Must be able to function independently in a fast-paced environment while managing multiple priorities
  • Must have superior interpersonal and communication skills to effectively work and communicate with all levels of internal and external technical and non-technical staff


Technical Skills:

  • Experience and knowledge of data storage platforms including Microsoft SQL and Excel is required
  • Advanced proficiency in SQL server, MySQL or Oracle to be able to use relational databases across Dana-Farber and program independently in at least one system
  • Expert in manipulating data, extracting desired information perform data analysis and troubleshoot data integrity issues
  • Superior expertise of business intelligence tools, such as Tableau, Microstrategy, etc.
  • Advanced proficiency in Tableau Desktop to perform tableau design, development and process documentation to produce required reporting, analytics, and visualization deliverables
  • Communicate with internal clients to develop and translate a business requirement into an effective and insightful interactive analytical dashboard
  • Quickly and effectively diagnose and respond to service desk requests regarding data integrity and functional or interactive issues in existing and future dashboard
  • Promote and contribute to the overall strategy and vision of Tableau design and development practices at the institute
  • Strong experience in statistical analysis is required in at least one programming language including SAS, R, Stata or other programming languages
  • Excellent knowledge of this language programming and associated features and experience in their applications to clinical or operational data is a must. Develop coding and table templates for preparing, processing and analyzing data.
  • Comfortable learning new software tools
  • Competent with additional Microsoft Office suite software (e.g., Word, PowerPoint, Outlook, Visio...)

 Qualitative Skills:

  • Must be able to remain open-minded about data exploration, vet work independently and ensure accuracy of all reports before delivering end-results
  • Proven ability to document business requirements and ability to design and develop reports
  • Solid oral and written communication skills
  • Must be able to function independently and manage multiple priorities
  • Must be very flexible in coordinating complex activities that are often subject to rapid or extensive changes and be able to prioritize urgent requests
  • Exceptional service orientation
  • Ability to motivate and inspire others in a team-oriented, collaborative environment
  • Ability to effectively manage client and partner expectations
  • Willingness to invest in understanding diverse stakeholder cultures, motivations and practices to enable consensus-based solutions
  • Strong sense of balance and ethics, ability to consistently represent the interests and mission of the DFCI and act on behalf of its current and future patients.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.