• Clinic Assistant Lead position on Yawkey 5

    Location US-MA-Boston
    Job Posted Date 4 days ago(10/10/2019 1:40 PM)
    Job ID
    Nursing Support
    full time
  • Overview

    Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

    The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient care activities include, but are not limited to, obtaining vital signs, drawing and collecting blood samples and assisting nursing/medical staff in performing invasive procedures, such as bone marrow aspirates. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, transporting patients and specimens as needed, and monitoring the environment of care.


    • Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA. 
    • Obtains and records vital signs, pain screens, weights and heights accurately into Longitudinal Medical Records (LMR). Reports changes and/or abnormalities in vital signs; findings that are outside of defined parameters; and changes in patient's conditions to the nursing/medical staff in a timely manner.
    • Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling in presence of patient. Instructs patients/family members in collecting specimens.
    • Performs phlebotomy and EKG as applicable and is competent in the two patient identifier practice. 
    • May precept with specific training.
    • Assists with disease center specific procedural needs as applicable.
    • Transports patients, medical records, specimens, blood components, equipment and supplies in accordance with Institute policy.
    • Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times. 
    • May be required to assist with research specific patient data entry as required.
    • Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms. 
    • Assist with medical record preparation.
    • Properly cleans and maintains equipment and patient care environment.
    • Maintains a working knowledge of current computer systems used in clinical areas.
    • Understands and utilizes the telephone/pager systems, including text paging staff, call system and emergency response system. 
    • Provides proactive instruction and time expectations to patient and family.
    • Communicates patient and family status difficulties and concerns to appropriate staff.
    • Attends mandatory training and education sessions, completes mandatory annual competency assessments and follows Institute policies. 
    • Accepts additional responsibilities based on the changing needs of patients, families, staff and unit. 
    • Precepts new hires when applicable and informs managers of training needs. Makes recommendations for ongoing education.
    • Functions as a task expert and models active participation in quality improvement/process improvement initiatives and projects.
    • Possesses a level of independence requiring knowledge of multiple disease specific programs.
    • Develops strong relationships with providers and communicates effectively with team.
    • Participates in QI audits as directed.
    • Obtains and orders supplies and equipment when needed.
    • May be required to lead topics at staff meetings.


    • High School Diploma or GED required; college coursework preferred.
    • Completion of an accredited medical assistant program or certified CNA with 3 or more years of relevant experience.  For the satellite offices, phlebotomy certification is also preferred. In some cases, Nurse Students in an accredited Bachelor’s program with at least 2 completed clinical rotations may be considered.
    • Experience preferred, but not required.
    • Applies Institute policies and procedures to resolve routine issues.  Works on problems of limited scope.  Builds stable working relationships internally.
    • Demonstrated expertise as procedural duties for assigned area as well as the skill to critical think of how procedural flow impacts operations.
    • Demonstrated independent clinical skills and judgment.
    • Exceptional customer service skills.
    • Exhibits the core values of the Institute:  Impact, Excellence, Compassion and Respect and Discovery.   
    • Requires 3-5 years of equivalent experience in a medical setting.  Having wide-ranging experience, uses technical concepts and Institute objectives to resolve complex issues in creative and effective ways.  Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.  Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.  Networks with key contacts outside own area of expertise.



    Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.


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