Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
The Cellular Therapy Financial Coordinator is responsible for coordinating all financial phases of Stem cell transplant and Immune Effector Cell (IEC) therapy at Dana Farber Cancer Institute and its partner facilities, including a detailed review of insurance benefits covering transplant and Immune Effector Cell services, coverage maximums and limitations, patient financial responsibility and confirming other benefits ancillary to the transplant and IEC (i.e. dental coverage, home healthcare, rehab, retail pharmacy coverage, travel and lodging benefits). The Cellular Therapy Financial Coordinator is responsible for securing all required referrals/authorizations for each phase of the transplant and IEC prior to the services performed. The Financial Coordinator is responsible for effectively communicating the patient’s financial status with the Clinical Team at each phase and working with the Clinical Team to escalate referrals/authorizations and coverage issues or temporarily defer the start of a phase.
High school Diploma/GED required, Associates degree or relevant post-secondary education or minimum of 2 years of case management/financial experience in a hospital or ambulatory setting highly preferred. Prior hospital/physician office registration, financial counseling and billing experience required; minimum of 2 years of financial experience in a hospital or ambulatory setting required. In depth knowledge of managed care policies and medical terminology required. Working knowledge of Epic or other hospital/professional services billing systems. Strong understanding of prior authorization and billing practices required Microsoft Office product suite.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Excellent customer service and communication skills, both written and verbal. Self-starter with strong team player and leadership abilities. Strong analytical problem solving skills and mathematical/accounting skills.
Ability to prioritize and meet pre-determined deadlines. Ability to develop and maintain relationships. Advanced technical skills, as appropriate.
Yes, adult and pediatric.
Standard office environment.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.