• Program Coordinator - Nursing Operations

    Location US-MA-Boston
    Job Posted Date 2 months ago(8/16/2019 8:46 AM)
    Job ID
    Administration Support/Customer Service
    full time
  • Overview

    Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


    Within the Department of Nursing and Patient Care Services (NPCS), the program coordinator I provides a wide range of support and coordination for adult ambulatory and inpatient operations Nursing programs and leaders. He/she reports to the program manager for NPCS and works as a member of an administrative team. He/she partners with clinical colleagues including associate chief nurses, nurse directors, clinical specialists to provide knowledgeable and skilled program coordination and support to the department.



    • Serves as primary administrative coordinator of nursing operational schedules, in partnership with nurse director.
    • Coordinates meetings, conferences, and retreats including booking rooms or venues, ordering food, and arranging and running audiovisual equipment.
    • Staffs committee meetings including preparing agendas, generating minutes, following up on action items and supporting related committee initiatives and projects.
    • Maintains and manages processes associated with varied programs, projects, and events.
    • Provides support to senior members of NPCS such as calendar management, meeting preparation, and coordination of travel arrangements.
    • Produces and distributes department-wide communications.
    • Prepares documents such as correspondence, reports, letters, presentations, organizational charts, spreadsheets, meeting minutes, packets, binders, and flyers.
    • May work on special assignments and projects as needed.




    • Bachelor's degree required and/or a minimum of 5-8 years relevant experience working in a medical or comparable technology-oriented business environment is preferred.
    • Excellent written and oral communication skills.
    • Proficiency in Microsoft Office Suite and Microsoft Publisher, Visio. Strong Excel skills preferred.
    • Experience with Tableau preferred; demonstrated aptitude for learning new technology.
    • Strong customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
    • Excellent ability to organize, prioritize, and follow-through.


    • Strong project management skills.
    • Highly organized with demonstrated ability to prioritize work and execute deliverables for multiple people.
    • Flexible and collaborative team member.
    • Strong critical thinking skills.
    • High level of accuracy and attention to detail as well as the ability to see the big picture.
    • Ability to work closely and effectively with all levels of staff within the organization.
    • Discretion and diplomacy in handling confidential information.


    No supervisory responsibilities. May act as supervisor or delegate supervisor for Workforce Development Students.



    Position has no direct patient contact.



    Works in an office environment.

    Monday–Friday, 7:30am-4:00pm or 8:00am-4:30pm. Some flexibility required.


    Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.


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