• Access Management Business Analyst

    Location US-MA-Brookline
    Job Posted Date 2 months ago(1/10/2019 3:24 PM)
    Job ID
    Finance/Accounting/Patient Billing
    full time
  • Overview


    Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

    The Senior Accounts Receivable Analyst position is responsible for the overall effectiveness and accuracy of data collection, reporting, and analysis needed to support the Patient Accounting Department and other peripheral departments influenced by such financial activity.


    • Field and prioritize all data, reporting, and analysis requests
    • Manage pipeline of requests by identifying appropriate systems and steps needed for timely completion
    • Appropriately assign requests to staff in accordance with existing skill sets and to promote skill set enhancement
    • Oversee/monitor the training, education, review, and approval of the Account Receivable Analyst's work
    • Provide the Senior Manager with performance feedback regarding the Account Receivable Analyst
    • Maintain and revise as necessary, existing financial reporting tools, i.e. 120 Day Report, Denial Management Reports, Late Charge Reports, Financial Report Cards
    • Facilitate data capture, reporting, analysis, and storage
    • Analyze data sets to identify trends, opportunities, and errors throughout billing cycles
    • Facilitate communication and understanding of financial indicators
    • Develop and distribute appropriate benchmarking tools/information
    • Coordinate quarterly and annual audit data
    • Interim monthly reporting of clinical statistics
    • Work with the Senior Manager and the Director of Patient Accounting on special projects
    • Work with the Senior Manager and Information Services teams to remediate identified technical limitations


    • Bachelors degree or equivalent experience required; Masters preferred
    • Experience with various software applications, including Microsoft Office (Access, Power Point, Project, Word, and Excel), Business Objects, Oracle, Monarch, BICS, and HARVEST
    • Experience with patient accounting technology and related applications experience preferred
    • Ability to train and manage staff (i.e. work loads, expectations, career development, etc)
    • Strong project/task management skills essential
    • Dependable, self-starter able to set priorities, manage multiple data needs, and meet deadlines
    • Strong interpersonal, oral, and written communication skills
    • Excellent analytical, problem solving, and research skills
    • Strong technical savvy and working knowledge of analytical tools, including Microsoft Office (Access and Project required), Monarch, Business Objects
    • Knowledge of hospital and/or physician billing operations as well as basic third party payer requirements
    • Ability to work well independently, on a team, and a trainer/facilitator 

    Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.


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