• Administrative Support Specialist II

    Location US-MA-Boston
    Job Posted Date 4 weeks ago(4/28/2019 7:56 AM)
    Job ID
    Administration Support/Customer Service
    full time
  • Overview

    Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

    These positions provide a variety of administrative functions to staff, faculty member/s or department/s. Uses various office software to produce reports, spreadsheets, presentations or other documents as needed. Requires knowledge of Institute policies and practices and may be required to interface with senior management, cross-organizations, internal and external customers and government and community officials which require considerable tact and diplomacy.



    The Administrative Support Specialist for the Universal Screening project at Dana-Farber Cancer Institute is an exciting opportunity to work in the Department of Psychosocial Oncology and Palliative Care, a clinical department that has a direct impact on patients and families facing cancer. This position is ideal for a skilled, energetic, professional individual who is interested in utilizing their problem solving skills to assist in the implementation and evaluation of the Universal Screening project.  Universal Screening is an initiative to identify and respond to psychosocial distress and concrete and unmet needs in Dana-Farber’s adult ambulatory patient population.  Reporting to the Project Manager for Universal Screening, and in collaboration with the other core members of the interdisciplinary screening team, the Administrative Support Specialist shares responsibility for the success of this initiative. This role has a high degree of independent functionality and takes a proactive approach to managing workflow and projects. 


    If interested in this position, please include your resume and a cover letter detailing your experience, qualifications and skills for this position.



    Bachelor’s degree required and/or a minimum of 5-8 years relevant experience working in a medical or scientific research setting or comparable technology-oriented business environment is preferred. Excellent written and oral communication skills required, along with an expert knowledge of computer applications. Critical thinking skills necessary, along with the ability to identify resources within the Institute and take a proactive approach to problem solving. Demonstrated ability to coordinate complex projects and other assignments. Operates with autonomy and may direct and lead the work of others.


    The candidate must be able to thrive in a fast paced, complex, academic medical environment.  A customer service orientation, excellent organizational and interpersonal skills, and strong attention to detail are required.  Ability to take initiative, problem solve, and exercise independent judgment is required.  Must be able to work collaboratively and communicate effectively with others, including patients and families, professional staff, Dana-Farber/Brigham and Women's Cancer Center stakeholders, and the community at large.  The ideal candidate possesses the ability to maintain confidentiality, has a high degree of independent functionality, and takes a proactive approach to managing workflow and projects.

    Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.


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