• Program Coordinator I - Inflammatory Breast Cancer Program

    Location US-MA-Boston
    Job Posted Date 2 months ago(5/21/2018 4:57 PM)
    Job ID
    Administration Support/Customer Service
    full time
  • Overview

    Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


    The Division of Women’s Cancers is currently recruiting a Program Coordinator I for the Inflammatory Breast Cancer (IBC) Program. The IBC Program is part of The Susan F. Smith Center for Women’s Cancers Breast Oncology Program, a Division of the Department of Medical Oncology at Dana-Farber Cancer Institute (DFCI).  The PC will work directly with the Director of the IBC Program and other key stakeholders to ensure the future growth and success of the IBC Program.  


    The IBC Program Coordinator’s primary responsibility is to identify and onboard every Inflammatory breast cancer patient. The PC will introduce patients and their families to the program and any available research opportunities and ensure that patients are connected to needed resources.  In addition, the PC will develop and help implement IBC programming in a timely manner.  The PC will use feedback and data to track program use and guide future development of the program. The PC must be able to manage communication with patients and their families as well as multi-disciplinary staff, DFCI stakeholders, and the community-at-large. It is expected that the PC take initiative and exercise independent judgment that will support program development and ensure future success. The Program coordinator will incorporate principles of cross-cultural education into program materials and activities.


    Job duties (may include the following):


    1. The PC will interact with patients and families in person, by phone and online contact as needed/ directed.
    2. The PC must assess the services patients need and then connect and follow-up on referrals as needed/directed.
    3. As needed, the PC will be responsible for updating resources, compiling and writing materials (e.g. newsletters and print/online materials) and responsible for organizing and conducting patient-centered webinars, telephone/in-person support groups, monthly in-person inter-departmental meetings, the annual IBC forum, and other IBC related events.
    4. The PC will assist in development, organization, implementation, and evaluation of IBC program project plans.
    5. The PC will provide general administrative support such as sending reminders and preparing minutes. The PC will also schedule and attend specified meetings, help with document preparation (e.g. progress reports and standard operating procedure manuals), and serve as a primary administrative contact for program related committees, activities, and events.
    6. The PC may be asked to assist with research related projects as needed/directed.


    Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.


    The IBC Program Coordinator must have excellent written and verbal communication and interpersonal skills. Attention to detail is essential. Excellent ability to work independently and balance multiple projects and tasks simultaneously. Strong ability to both work independently and as a member of a team. The PC must be able to communicate with patients and staff effectively, with sensitivity. A strong candidate will be self-directed and have exceptional organizational and problem-solving skills.



    • This position requires the ability to use computers frequently, using multiple programs including Microsoft Office and the Partners hospital systems. Previous experience with Redcap, ACCESS, and other data administration software programs is preferred. Prior health or clinical and data management experience a plus. 
    • BA/BS required. 
    • This position aligns with the breast oncology clinic schedule, and, as needed, candidates must be able to attend appointments starting at 7:30 am and ending past 5 pm.


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