The Outpatient Registrar reports to the Access Management Supervisor and is responsible for registering patients for outpatient services. These functions include, but are not limited to, collecting demographic and insurance information, confirming insurance eligibility, verifying benefits, and obtaining health plan authorizations for inpatient admissions. In addition, the Outpatient Registrar is responsible for the timely and accurate completion of assigned work queues. The schedule for this position is Monday through Friday, 9:30 am to 6:00 pm.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Excellent customer service and communication skills, both written and verbal. Motivated self-starter with strong team player and leadership abilities. Strong analytical and problem-solving skills. Ability to prioritize and meet pre-determined deadlines. Must be able to effectively multi-task, and have advanced technical skills, as appropriate.
MINIMUM JOB QUALIFICATIONS:
Post-secondary education preferred. High School Diploma/GED required. One to two years, prior physician office or hospital registration or billing experience required. Knowledge of insurance benefit plans, medical registration, or billing systems; Epic systems experience preferred. Experience with Microsoft Office.